Unfortunately, if you subscribed to the Chineasy App in the App Store, the refund can’t be processed from our end. If you would like a refund, please follow the steps found in this article.
If you subscribed to the Chineasy App on the Chineasy Shop page or Play Store, Chineasy does not offer refunds except for special circumstances and in certain jurisdictions.
Please also make sure you cancel your subscription in time so that you won’t incur a recurring charge. You can cancel your subscription at any time in the App Store, Google Play Store or Chineasy website.